Social Security offices will required appointments after January 6, 2025

Starting January 6, 2025, the Social Security Administration (SSA) will require customers to schedule appointments for in-person services at local field offices, including requests for Social Security cards. This shift aims to reduce wait times, streamline service delivery, and enhance the overall customer experience. While the SSA continues to encourage the use of online and automated services, individuals unable to manage their business through these channels can schedule appointments by calling their local Social Security office or the national hotline at 1-800-772-1213.

This change reflects the SSA’s commitment to improving service efficiency and customer satisfaction. By transitioning to an appointment-based system, the agency seeks to provide more organized and timely assistance to the public.